Privacy Policy
1. Introduction
At EduLumen, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing details, and login credentials.
- Usage Data: IP address, browser type, operating system, and activity on our platform (e.g., courses accessed, time spent).
- Cookies and Tracking Technologies: Information to personalize your experience and improve site functionality.
3. How We Use Your Information
The data we collect is used for:
- Providing access to courses and managing your account.
- Processing payments and communicating transaction details.
- Sending updates, promotional offers, and newsletters (with your consent).
- Improving our services and enhancing the user experience.
4. Sharing of Information
We do not sell, trade, or rent your personal information. We may share it with:
- Service Providers: Trusted third parties for payment processing, email delivery, etc.
- Legal Authorities: To comply with legal obligations or enforce our terms.
5. Data Protection
We employ industry-standard security measures to protect your personal data against unauthorized access, loss, or misuse. While we strive for the highest standards, no system is entirely fool proof.
6. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access, correct, or delete your data.
- Object to or restrict processing.
- Withdraw consent for marketing communications.
- Request data portability.
7. Cookies
Our website uses cookies to enhance your experience. You may disable cookies via your browser settings, though some features of our site may not work as intended.
8. Third-Party Links
We may include links to third-party websites. We are not responsible for their privacy practices, and users are encouraged to read their privacy policies.
9. Children’s Privacy
Our platform is not intended for users under 18 years of age. We do not knowingly collect information from children without parental consent.
10. Updates to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, with a revision date at the top.
11. Contact Us
For questions or concerns about this Privacy Policy, please reach out to us at contact@edulumen.com